Warranty

Last updated: January 1, 2025

At Jazpero, we stand behind the quality of our products with a 5-year warranty. Each piece is crafted with care, inspected for durability, and built to last. Our 5-year warranty begins from the date of delivery, ensuring long-term reliability and customer satisfaction.

I. CLAIM PROCEDURE:

To file a warranty claim, please email info@jazpero.com with photos of the defect and your order number.

II. RESTRICTIONS AND EXCLUSIONS:

  • Proper care and use are essential for warranty coverage.
  • This warranty does not cover damage from negligence, abuse, tear, accidents, or unauthorized modifications.
  • Warranty applies only to items purchased directly from Jazpero.
  • Refunds or replacements are at Jazpero discretion.
  • Replacements are covered for the remainder of the original warranty period.
  • Costs may apply for defects detected after the warranty period.

III. WARRANTY PERIOD:

All Jazpero products are backed by a 5-Year Limited Warranty starting from the date of delivery.

PLEASE NOTE: This warranty is valid for the original retail purchaser and is subject to the terms and conditions stated above. Non-transferable.

For further assistance, please visit our Contact us page.